A Reddit user who has spent roughly $30,000 on ASUS hardware is requesting a replacement for the 2.4GHz receiver of his wireless headset, stating that ASUS does not cover the component under warranty. ASUS says accessories such as the receiver are excluded from warranty coverage and must be obtained from the original equipment manufacturer. The post, which lists purchases including an RTX 5090 graphics card, was shared on Reddit where other users discuss similar support issues. The user reported that he has been unable to locate the part and has contacted customer service multiple times without receiving a replacement. A support representative said the issue is being escalated and that he will be contacted within a few days. The replacement has not yet been provided, and the timeline for resolution remains unclear.