A configuration change deployed to Microsoft's servers disrupted SharePoint Online for a subset of users on September 16, preventing page loads and triggering an error message.
A configuration change deployed to Microsoft's servers disrupted SharePoint Online for a subset of users on September 16, preventing page loads and triggering an error message. The issue, logged as SP1472983, occurred between 1604 and 1730 GMT when users attempting to access SharePoint sites received the message "Sorry, something went wrong: Thread was being aborted." Microsoft confirmed the problem stemmed from a server-side configuration adjustment affecting code delivery for page rendering. The company rolled back the change within approximately one hour and thirty minutes, after which service telemetry indicated normal functionality resumed. A Microsoft spokesperson stated the incident prompted an assessment of validation and deployment processes for future configuration updates. This event marks the latest in a series of similar disruptions linked to Microsoft cloud service modifications, including an Azure regional outage earlier in the year and a 2025 Exchange Online issue affecting Outlook on the web access. The company has not yet released a detailed post-incident analysis beyond confirming the rollback and ongoing process review. Industry observers note that such recurring configuration failures highlight ongoing challenges in ensuring pre-production validation for complex cloud infrastructure updates.
- Publisher
- theregister
- Reliability
- high
- Published
- 9/18/2026, 7:22:00 AM
- Retrieved
- 9/18/2026, 7:22:00 AM
- Relevance
- 80%
- Confidence
- 85%

