Ryanair and Berlin Airport have warned that the EU's new digital border registration system is causing lengthy passenger queues that could disrupt summer travel.
Ryanair and Berlin Airport have warned that the EU's new digital border registration system is causing lengthy passenger queues that could disrupt summer travel. The Entry-Exit System (EES), which requires non‑EU travelers to register biometric data on entry and exit, has been operational since April, but early implementation has produced irregular processing times. Ryanair said families may face "queue chaos" and urged governments to delay the system until after the summer holiday season. Berlin Airport's Aletta von Massenbach reported that at a terminal serving Ryanair and Wizz Air, waiting times have ranged from one to two hours, and similar disruptions have been noted at airports such as Tenerife South, Palma, Alicante, Malaga, Milan Bergamo, Krakow and Paris Beauvais. The system's complexity, with each member state using different sub‑systems, and technical problems — for example, the inability to activate kiosks at the Port of Dover due to French authorities' technology constraints — have contributed to the delays. Some passengers have missed flights; one traveler reported a 90‑minute wait that caused her to miss a flight from Rome and incur additional costs. Airlines UK and Airlines for America have noted inconsistent rollout across the bloc and called for contingency measures. The European Commission said the impact is limited at most airports and that member states have not supplied sufficient border guards or automated equipment. An upcoming meeting between the Commission and the aviation industry aims to address the issues. The situation remains unresolved as peak travel periods approach, with airlines and airports seeking clearer timelines and operational support.
- Publisher
- bbc
- Reliability
- high
- Published
- 7/4/2026, 10:00:21 AM
- Retrieved
- 7/4/2026, 10:00:21 AM
- Relevance
- 80%
- Confidence
- 85%

