Letterboxd was inaccessible to users on August 9, 2026, after a service outage that prevented logging in and loading the site. The social networking platform for film enthusiasts displayed an error message reading “An error occurred. Please try again later.” when users attempted to access their accounts, and the homepage failed to load for many. The company announced on Instagram that it was working to resolve the issue, but did not provide a timeline for restoration. Users reported being unable to log in for several hours, and the outage affected both the web interface and mobile applications. The incident did not involve any reported data breach or loss of user information. The cause of the outage remained undetermined at the time of reporting, and the company indicated that investigations were ongoing.