ZOTAC has clarified why it rejected a warranty request for a one‑year‑old GeForce RTX 3060, citing an invoice that did not match the product’s registration history. A Reddit user reported that the company denied coverage on a GPU purchased in 2025, stating that the card had already reached the end of its three‑year warranty period. ZOTAC responded that the denial stemmed from a mismatch between the invoice submitted for warranty verification and the original registration document. The company said the card was first registered using an invoice from Vedant Computers, while the buyer received it from KVR Gaming System. When the user later provided a KVR invoice showing a 2025 purchase date, ZOTAC found that the earlier Vedant invoice had not been issued by that retailer. Because the claimed purchase date could not be verified, the firm relied on the product’s recorded import date in 2023 to calculate warranty eligibility. ZOTAC noted that graphics cards typically remain in distribution channels for no more than six months, making the 2023 import date the most reliable reference point. The company also explained that warranty registration and claim verification are separate steps; a successful registration does not guarantee that the supporting invoice has been independently authenticated. Ultimately, the denial was tied to the inability to confirm a legitimate 2025 purchase, not to an arbitrary decision based solely on the import date.