Ubisoft released Heroes of Might and Magic 3 on Steam without the required game files, leaving early purchasers with an empty install folder. The Steam store page indicated a 1GB installation size, but the download size at launch was recorded as 23.49KB, far smaller than expected. Players reported the problem on social media and left negative reviews on the store page. According to user reports, the actual game files became available for download roughly 10 hours after the initial release. Ubisoft has since corrected the issue, and the game can now be downloaded normally. The company did not respond to inquiries for comment.